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Ogilvie Fleet News & Blog

Award win: Great British Fleet Awards

Posted on by Mark Knight

Ogilvie Fleet are celebrating yet another award win – taking the honours for Innovation in Customer Service at Fleet World’s Great British Fleet Awards.

The awards, this year without its usual glitzy ceremony, celebrate the best of corporate motoring in the UK from manufacturers to fleet suppliers and individual managers.

The Great British Fleet awards are judged by Fleet World’s expert panel of editors and honour excellence in fleet management, and the products and services which support operators running safer, greener, more cost-effective fleets.

Commenting on the win, Fleet World noted:

In what was a seismic year for the industry, Ogilvie Fleet’s approach to business during the pandemic was admirable, as it didn’t take customers April direct debits during the first lockdown in 2020. Plus, the business also gave a three-month payment holiday for those who requested it – which equated to around half of its client base.

Ogilvie Fleet also found time to form a Green Fleet Task Force, to support clients with the move to plug-in/electric vehicles; Added EVs to its Ogilvie True Cost (OTC) matrix calculator, to more precisely represent actual costs associated with EVs; And introduced a Structured Employee Car Ownership (SECO) scheme whereby the driver owns the vehicle from day one.

Ogilvie Fleet are the UK’s leading independent leasing supplier with more than 17,000 vehicles on the road. Leading the way in fleet customer service, the team has been awarded more than 20 industry awards in the last decade.

Fleet News interview with Managing Director Gordon Stephen

Posted on by Mark Knight

Following a successful start to 2020, which included winning Leasing Company of the Year at the Fleet News Awards, Gareth Roberts from Fleet News spoke to Ogilvie Fleet Managing Director Gordon Stephen about the year that followed.

 

Fleet News: What measures did you take to try to manage the situation?
Gordon Stephen: We made a decision at the end of March, when we sent out invoices to all of our 2,100 customers, that we would turn it completely on its head and say ‘unless you tell us otherwise we will not take your April direct debit’. 

We gave anybody who wanted it a three-month payment holiday. About half of our customers paid. 

Our funders agreed to a payment holiday as well, so it wasn’t impacting us financially.

No direct debit payments were taken from customers until July and, after that, we just agreed a payment plan with them, which worked exceptionally well. It was the right thing to do.

 

FN: Did all of your customers take advantage of the payment holiday?
GS: Some said they were fine, because they were still working. But a lot of our customers, like us, had to, effectively, mothball their business.

We’ve got 100 employees and on April 1 we put 65 on furlough. Most of them remained on furlough through April, May and part of June, and then we started bringing people back as and when required.

Cyber Essentials Plus certification for Ogilvie Fleet

Posted on by Mark Knight

Ogilvie Fleet is celebrating becoming one of the first leasing companies in the UK to achieve both the Cyber Essentials and Cyber Essentials Plus security certification.

Cyber Essentials is a government backed scheme that helps organisations to protect against a range of common cyber attacks.

The scheme has two levels of certification. Cyber Essentials is a self assessment of the business that helps to address the basics and prevent the most common attacks.

Cyber Essentials Plus is a hands on technical verification provided by our cybers security partner Net Defence. This includes a full audit of our internal security capabilities that provides total peace of mind to both the business and our stakeholders. 

To find out more about Net Defence and their Cyber Security offering, visit their website here.

Net Defence is part of the Ogilvie Group.

Business as usual, within appropriate Government Guidelines

Posted on by Matt Topham

Our Sales, Customer Service and Daily Rental teams are available and ready to serve you as always

All of our colleagues are fully enabled to work remotely and have been for many months now

Our accounts, operations and logistics teams are also available and able to provide service and support

Over the past months, we have learned to work in a different way and are far better prepared now than ever to be able to ensure uninterrupted service to our clients and their drivers. We are completely driven by the desire to provide the very best customer service at all times and that remains the case even during these challenging times. We operate in England, Scotland, Wales and Northern Ireland and whilst each area has its own guidelines, we understand them all and will provide the fullest service we can in each territory. Our teams are fully available to answer all of your questions about any aspect of how we work with you.

 

On the Road

For breakdown and recovery call 0800 107 2342

To book a service or maintenance for your vehicle, visit your nearest franchised garage or click here to book online.

For tyre repair or replacement, make a booking online, or visit your nearest Kwik-Fit centre.

For replacement glass we recommend National Windscreens but please check with your employer before making an booking. Appointments can be booked online - https://www.nationalwindscreens.co.uk/booking/

If your car is due an MOT, or the MOT has been extended due to the COVID-19 pandemic, we recommend that you have this done as soon as possible. Visit your nearest franchised garage or book online.

Please consider that whilst many of our suppliers are open, they may have reduced capacity due to COVID-19 precautions.

 

Daily Rental

Our short term hire team are operating as normal but with reduced capacity due to additional cleaning and COVID-19 precautions. You can contact our team via email at This email address is being protected from spambots. You need JavaScript enabled to view it.

Further Information

For a full list of our departments and how you can contact us, please click here

Why Choose Ogilvie Fleet?

  • Independent
  • Transparent Approach
  • Customer Focus
  • Vehicle Management Experts
  • Industry-Leading Technology
  • Established Parent Company
Ogilvie Fleet is a registered company in Scotland with company number SC067027
Ogilvie House, 200 Glasgow Road, Stirling FK7 8ES
VAT registration number 400 892 864
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