Posted on 17 Nov 2021
3 min read
Cazoo, Europe’s leading online car retailer, which makes buying and selling a car as simple and seamless as ordering any other product online, today announced that it has agreed to a long-term partnership with Ogilvie Fleet to provide end of life vehicle solutions to the UK’s leading independent leasing company.
As part of the exclusive agreement, Cazoo will provide a range of services to Ogilvie which include ‘inspect and collect’ services across the UK, plus in-house technology solutions to assist with damage recharging and disposal of more than 18,000 end of contract vehicles.
The partnership brings a number of benefits to both Cazoo and Ogilvie; improved customer experience via technology for Ogilvie’s customers, efficiencies within Ogilvie’s remarketing process and vehicle supply for Cazoo’s long-term growth.
Alex Chesterman, Founder & CEO of Cazoo said, “Our acquisitions of SMH Fleet Solutions & SFS have given us the nationwide infrastructure and expert team to offer a full end-to-end service to fleet owners across the UK. This is a significant partnership and will allow Cazoo to handle a large number of vehicles throughout this long-term contract – and we’re delighted to be working with Ogilvie Fleet.”
Gordon Stephen, Ogilvie Fleet Managing Director said, “Aside from the move being a sound financial decision, our new relationship with Cazoo also significantly enhances our customer and driver interactions with more streamlined processes, as well as many new add-in service benefits, such as Amazon-style delivery and collection notifications direct to a driver’s phone with live ETA’s.
Importantly, our unique approach to fairness and transparency with any reconditioning costs is completely maintained -and in fact, enhanced no less – through a greater focus on imagery and speed of advice. All in all, it is a win-win-win for Ogilvie Fleet, Cazoo and our valued client base”.
Jim Hannah, Ogilvie Fleet Operations Director further added, “The whole of the car-buying market has seen incredible change in the past two years and we believed the time was right to investigate how we could embrace these changes in our own disposal routes. We were also keen to look at how we can improve processes, enhance efficiency and also add further value for our clients. We carefully considered a number of new ways of managing this critical element of our business and it soon became clear that partnering with Cazoo would offer a number of substantial benefits for Ogilvie Fleet and our clients. We are delighted to be working with them and to once again be leading our industry with new and innovative ways to work”.
You can visit Cazoo’s website here.