Year after year we win customer and industry voted awards for customer satisfaction and innovation.
2017 FleetEye CSI Award for Fleet Size over 250 *WINNER*
Ogilvie Fleet have won a FleetEye award for an unprecedented 7th year in a row - this time a Customer Satisfaction award for Fleet Size over 250 vehicles.
Experteye’s chairman and founder Rick Yarrow said: “To win the category for customer service once again is extremely impressive. But for this to become Ogilvie’s seventh successive Experteye award, across multiple categories, is quite breath-taking."
2016 FleetEye CSI Award for Fleet Size over 250 *WINNER*
On Ogilvie Fleet's 2016 award win, Managing Director Gordon Stephen said: “Six consecutive Experteye awards underlines the consistency of excellent service delivery across the business by our employees. In recruiting new employees we have introduced them to the Ogilvie Fleet ethos and the DNA of the company which is to deliver industry-leading customer service. That is the lifeblood of the business, because it is a major factor in helping to retain existing customers and win new business.”
2016 Fleet World Innovation Honour in Mobile Communications
Nick Hardy, sales and marketing director, Ogilvie Fleet, said: “We believe that this technology is a first in the UK leasing industry and the additional plans to invest will ensure that the App maintains its position of total innovation. The App ensures that service to customers - fleet managers and company car and van drivers - is provided 24 hours a day, in the easiest possible way.”
2015 BusinessCar “Fleet Technology Award” *WINNER*
"Ogilvie’s victory in the Leasing and Contract Hire category for the third year in a row completes an unprecedented and deserved hat-trick of BusinessCar Techies, having triumphed in 2013 and 2014 before again retaining the award in 2015,” said BusinessCar Editor Paul Barker. “MiFleet Showroom 2 is a bright, easy and effective system giving easy vehicle reporting, as well as incredibly handy grey fleet control, and Ogilvie makes the system open to fleets that don’t lease all their vehicles through the firm, another key point in its favour.”
Paul Barker, editor of BusinessCar Magazine
2015 FleetEye CSI Award for "Customer Satisfaction and Innovation" *WINNER*
We're delighted to announce that we have won another award, this time it comes from FleetEye and is our fifth award in the last five years.
This year we have been recognised for our customer innovation, the award builds on our unprecedented quartet of customer service awards won in the last four years thus further underlining our leadership of the UK contract hire and leasing industry in putting our clients first. The award was presented to Ogilvie Fleet Sales and Marketing director Nick Hardy by Rick Yarrow, Experteye’s managing director, in recognition of its innovative approach to the measurement and deployment of customer satisfaction initiatives.
Gordon Stephen, managing director of Ogilvie Fleet, said: “Ogilvie Fleet’s industry-leading reputation for looking after its customers is the basis for how we continue to expand our client portfolio and continue to be hugely successful in a tough market. Our fifth consecutive Experteye award is testimony to the fact that no UK-based contract hire and leasing company does it better than Ogilvie Fleet.”
2014 BusinessCar “Fleet Technology Award” *WINNER*
"It’s deeply impressive that Ogilvie Fleet has improved its already ‘Techie’ Award-winning MiFleet Showroom 2 system, so this award is even more richly deserved. The additional features brought through in the last 12 moths compliment what is already a leading system that cleverly employs technology to ensure fleet managers’ roles are a little less time-consuming in terms of managing their vehicles and drivers.” -
Paul Barker, editor of fleet industry publication BusinessCar
2014 FleetEye CSI Award for "Highest Customer Satisfaction Levels" *WINNER*
It’s official! Ogilvie Fleet leads the UK contract hire and leasing industry after becoming the first vehicle leasing and fleet management company to win a top industry customer service award four times in succession.
“For Ogilvie Fleet to have won the sub 250 fleet award four times in a row is an incredible achievement,” said Rick Yarrow, managing director of Experteye.
The award was presented to Gordon Stephen, Ogilvie Fleet’s managing director who said: “Customers are a firm’s biggest supporters or harshest critics, but I am delighted that our clients have every confidence in our ability to deliver great products and services all underpinned by superb industry-leading customer service. No other contract hire and leasing organisation has such an impressive record which categorically proves that Ogilvie Fleet provides the best service in the industry; but we want to get even better.”
2013 FN50 Customer Service Team of the Year Award Winner
Unbeatable! Ogilvie Fleet's renowned, industry-leading customer service has been awarded once again!
For the second year running Ogilvie Fleet won the Award for providing customer service excellence to clients. FN50 awarded Ogilvie Fleet the Customer Service Team Award as the stand out company in a highly competitive field. This is the latest in string of awards over the years recognising the focus on providing outstanding customer service, professional work ethic and customer satisfaction here at Ogilvie Fleet.
2013 BusinessCar “Fleet Technology Award” *WINNER*
It’s official! Ogilvie Fleet is the number one contract hire and leasing company for providing the most technologically advanced and sophisticated online solutions to customers. BusinessCar Technology Awards are judged by an expert panel rewarding companies for the best use of technology to help business car fleets run their vehicles in a cleaner, less time consuming, safer and more efficient way. The 2013 Award was for the introduction of MiFleet Showroom 2, the successor to the original MiFleet Showroom, which secured a highly commended in ‘The Techies’ last year.
Paul Barker, editor of BusinessCar said: “The judging panel was impressed with a range of the MiFleet Showroom 2 system’s attributes that help operators identify and focus their attention on the problem areas of a fleet. The grey fleet management drew particular attention, as did the level of accessibility from different technology and in giving free access to all sizes of customer from the start. A great use of technology to drive operational and Duty of Care efficiencies.”
2013 FleetEye CSI Award for "Highest Customer Satisfaction Levels" *WINNER*
For the third consecutive year we're delighted to have won the FleetEye CSI award for our Customer Service. The award is given each year by ExpertEye after surveying fleet decision-makers with a 25-250 vehicle fleet during 2012. Along with our award wins at the FN50 and the Fleet News awards, Ogilvie are now proud recipients of the Leasing industry's top 3 customer service awards. Our thanks go to our customers and our award winning staff.
2012 FN50 “Customer Service Award” *WINNER*
It’s official! Ogilvie Fleet provides the best customer service among Britain’s 50 largest contract hire and leasing companies that are collectively responsible for managing almost 1.3 million vehicles. On the 6th of November Ogilvie Fleet was revealed as the winner of this top award by FN50, an annual report on the UK’s top 50 contract hire and leasing companies published by leading industry publication Fleet News. This award is the latest in a string of successes for Ogilvie Fleet over the last 2 years, which we hope to continue.
2012 Fleet Van Awards “Best New Product or Service (Ogilvie Mifleet)” *Shortlisted*
In the 2012 Fleet Van Awards Ogilvie Fleet was shortlisted for the award for the "Best New Product or Service". We were a finalsit for our sophistcated industry-leading online fleet manager portal, Mifleet showroom. Bespoke for individual clients, it's is packed with management information on every aspect of your fleet and also acts as an information source about your drivers. To learn more about Mifleet, visit our dedicated Mifleet Showroom page.
2012 BusinessCar "Fleet Technology Award" *HIGHLY COMMENDED*
Ogilvie Fleet was Highly Commended in the 2012 BusinessCar Fleet Technology Awards in the Leasing and Contract Hire category. This, the fourth annual award, saw a more competitive field of entries both in terms of quantity and quality than ever before. To be recognised yet again amongst some of the biggest names in the industry for our innovative fleet management tool, Mifleet Showroom, is a huge success for Ogilvie Fleet.
2012 Fleet News "Customer Service Award" *WINNER*
The annual awards from trade publication Fleet News are known as the industry’s ‘Oscars’. The Best Customer Service Award recognises the most successful attempts to improve customer service from any fleet supplier. Ogilvie Fleet beat off some of the biggest names in the industry, not just the leasing sector, to win the title. The independent panel of judges commented: “Good old-fashioned customer service won this award for Ogilvie Fleet. The company focuses on relationship building and offering the personal touch to each and every one of its customers. Extensive testimonials included with the entry provided ample proof about this company’s outstanding customer service.”
2012 Fleet News "Best New Product or Service (Ogilvie Mifleet)" *NOMINEE*
In the 2012 Fleet News Awards, Ogilvie Fleet was also one of five organisations short-listed for the award for the Best New Product or Service launched in 2011. Ogilvie Fleet was a finalist for its sophisticated industry-leading online fleet manager portal, Mifleet Showroom. Bespoke for individual clients, it is packed with management information on every aspect of their fleet and also acts as an information source for drivers.
2012 FleetEye CSI Award for "Highest Customer Satisfaction Levels" *WINNER*
Fleet decision-makers have voted fast-growing Ogilvie Fleet the UK’s top vehicle leasing and fleet management company for service to customers in 2012. It is the second year in succession that Ogilvie Fleet has won a Fleeteye CSI award having topped the category in 2011 which recognised service to fleet operators with 25 to 250 vehicles during 2010. The 2012 award was based on monthly results obtained throughout 2011 from Experteye’s market-leading post-sale customer satisfaction survey which is drawn from a subscriber base of top leasing companies in the UK. Rick Yarrow, managing director of Experteye, said: “The company has shown consistently strong levels of service throughout the year.”
2012 Fleet News "Reader Recommended" Contract Hire Company *
For the third consecutive year (2011 and 2010), Ogilvie Fleet has been recommended as a contract hire and leasing supplier by the readers of trade publication Fleet News. The initiative allows fleet operators to have their say about the companies they believe offer the best service. Through extensive research based on a significant number of reader recommendations Fleet News highlights companies which offer the best service from nine marketplace sectors.
2012 Scottish Business Awards "Customer Focus" Category *NOMINEE*
Ogilvie Fleet is a member of the Ogilvie Group, which was a finalist in the 2012 Scottish Business Awards, the nation’s premier cross industry business awards programme. The Awards, Ogilvie was a finalist for the Customer Focus Award, celebrate those who are building and leading successful, growing and dynamic businesses in Scotland. By recognising and rewarding the contribution of people who inspire others with their vision, leadership and achievement, the ultimate aim of the event is to encourage entrepreneurial activity among the future generation, and harness their potential for the benefit of Scotland’s economy.
2011 Fleet News "Reader Recommended" Contract Hire Company *SHORTLISTED*
Following on from its initial success in 2010, Ogilvie Fleet has been recommended as a contract hire and leasing supplier by the readers of trade publication Fleet News. The initiative allows fleet operators to have their say about the companies they believe offer the best service. Through extensive research based on a significant number of reader recommendations Fleet News highlights companies which offer the best service from nine marketplace sectors.
2011 FleetEye CSI Award for "Highest Customer Satisfaction Levels" *WINNER*
Fleet decision-makers have voted Ogilvie Fleet the UK’s top vehicle leasing and fleet management company for service to customers running 25 to 250 vehicles. The company specialises in serving that very sector, although it also provides solutions to companies running fleets of all sizes. Recognition of Ogilvie Fleet’s industry-leading services came in the annual Fleeteye CSI survey, which is conducted by specialist international automotive research and consulting company Experteye. The 2011 Award is based on surveys of fleet chiefs in 2010 on a broad range of post-sale issues relating to a subscriber base of 16 top contract hire and leasing companies including: account management, invoicing, meeting promises, vehicle ordering and delivery and day to day support. Rick Yarrow, managing director of Experteye, said:
“The Fleeteye survey is a pivotal measure of customer satisfaction in the fleet sector.”
2010 Fleet News "Reader Recommended" Contract Hire Company *SHORTLISTED*
Ogilvie Fleet has been recognised by the readers of industry publication Fleet News as one of the UK’s top contract hire and leasing companies for service. The initiative allows fleet operators to nominate the companies they believe offer the best service. Through extensive research based on a significant number of reader recommendations Fleet News highlights companies which offer the best service across nine marketplace sectors.