2013 FleetEye CSI Award for "Highest Customer Satisfaction Levels" *WINNER*
For the third consecutive year we're delighted to have won the FleetEye CSI award for our Customer Service. The award is given each year by ExpertEye after surveying fleet decision-makers with a 25-250 vehicle fleet during 2012. Along with our award wins at the FN50 and the Fleet News awards, Ogilvie are now proud recipients of the Leasing industry's top 3 customer service awards. Our thanks go to our customers and our award winning staff.
2012 FN50 “Customer Service Award” *WINNER*
It’s official! Ogilvie Fleet provides the best customer service among Britain’s 50 largest contract hire and leasing companies that are collectively responsible for managing almost 1.3 million vehicles. On the 6th of November Ogilvie Fleet was revealed as the winner of this top award by FN50, an annual report on the UK’s top 50 contract hire and leasing companies published by leading industry publication Fleet News. This award is the latest in a string of successes for Ogilvie Fleet over the last 2 years, which we hope to continue.
2012 Fleet Van Awards “Best New Product or Service (Ogilvie Mifleet)” *Shortlisted*
In the 2012 Fleet Van Awards Ogilvie Fleet was shortlisted for the award for the "Best New Product or Service". We were a finalsit for our sophistcated industry-leading online fleet manager portal, Mifleet showroom. Bespoke for infdividual clients, it's is packed with management information on every aspect of your fleet and also acts as an information source about drivers. To learn more about Mifleet, visit our dedicated Mifleet Showroom page.
2012 BusinessCar "Fleet Technology Award" *HIGHLY COMMENDED*
Ogilvie Fleet was Highly Commended in the 2012 BusinessCar Fleet Technology Awards in the Leasing and Contract Hire category. This, the fourth annual award, saw a more competitive field of entries both in terms of quantity and quality than ever before. To be recognised yet again amongst some of the biggest names in the industry for our innovative fleet management tool, Mifleet Showroom, is a huge success for Ogilvie Fleet.
2012 Fleet News "Customer Service Award" *WINNER*
The annual awards from trade publication Fleet News are known as the industry’s ‘Oscars’. The Best Customer Service Award recognises the most successful attempts to improve customer service from any fleet supplier. Ogilvie Fleet beat off some of the biggest names in the industry, not just the leasing sector, to win the title. The independent panel of judges commented: “Good old-fashioned customer service won this award for Ogilvie Fleet. The company focuses on relationship building and offering the personal touch to each and every one of its customers. Extensive testimonials included with the entry provided ample proof about this company’s outstanding customer service.”
2012 Fleet News "Best New Product or Service (Ogilvie Mifleet)" *NOMINEE*
In the 2012 Fleet News Awards, Ogilvie Fleet was also one of five organisations short-listed for the award for the Best New Product or Service launched in 2011. Ogilvie Fleet was a finalist for its sophisticated industry-leading online fleet manager portal, Mifleet Showroom. Bespoke for individual clients, it is packed with management information on every aspect of their fleet and also acts as an information source for drivers.
2012 FleetEye CSI Award for "Highest Customer Satisfaction Levels" *WINNER*
Fleet decision-makers have voted fast-growing Ogilvie Fleet the UK’s top vehicle leasing and fleet management company for service to customers in 2012. It is the second year in succession that Ogilvie Fleet has won a Fleeteye CSI award having topped the category in 2011 which recognised service to fleet operators with 25 to 250 vehicles during 2010. The 2012 award was based on monthly results obtained throughout 2011 from Experteye’s market-leading post-sale customer satisfaction survey which is drawn from a subscriber base of top leasing companies in the UK. Rick Yarrow, managing director of Experteye, said: “The company has shown consistently strong levels of service throughout the year.”
2012 Fleet News "Reader Recommended" Contract Hire Company *
For the third consecutive year (2011 and 2010), Ogilvie Fleet has been as a recommended as a contract hire and leasing supplier by the readers of trade publication Fleet News. The initiative allows fleet operators to have their say about the companies they believe offer the best service. Through extensive research based on a significant number of reader recommendations Fleet News highlights companies which offer the best service from nine marketplace sectors.
2012 Scottish Business Awards "Customer Focus" Category *NOMINEE*
Ogilvie Fleet is a member of the Ogilvie Group, which was a finalist in the 2012 Scottish Business Awards, the nation’s premier cross industry business awards programme. The Awards, Ogilvie was a finalist for the Customer Focus Award, celebrate those who are building and leading successful, growing and dynamic businesses in Scotland. By recognising and rewarding the contribution of people who inspire others with their vision, leadership and achievement, the ultimate aim of the event is to encourage entrepreneurial activity among the future generation, and harness their potential for the benefit of Scotland’s economy.
2011 Fleet News "Reader Recommended" Contract Hire Company *SHORTLISTED*
Following on from its initial success in 2010, Ogilvie Fleet has been as a recommended as a contract hire and leasing supplier by the readers of trade publication Fleet News. The initiative allows fleet operators to have their say about the companies they believe offer the best service. Through extensive research based on a significant number of reader recommendations Fleet News highlights companies which offer the best service from nine marketplace sectors.
2011 FleetEye CSI Award for "Highest Customer Satisfaction Levels" *WINNER*
Fleet decision-makers have voted Ogilvie Fleet the UK’s top vehicle leasing and fleet management company for service to customers running 25 to 250 vehicles. The company specialises in serving that very sector, although it also provides solutions to companies running fleets of 2,000+ vehicles. Recognition of Ogilvie Fleet’s industry-leading services came in the annual Fleeteye CSI survey, which is conducted by specialist international automotive research and consulting company Experteye. The 2011 Award is based on surveys of fleet chiefs in 2010 on a broad range of post-sale issues relating to a subscriber base of 16 top contract hire and leasing companies including: account management, invoicing, meeting promises, vehicle ordering and delivery and day to day support. Rick Yarrow, managing director of Experteye, said:
“The Fleeteye survey is a pivotal measure of customer satisfaction in the fleet sector.”
2010 Fleet News "Reader Recommended" Contract Hire Company *SHORTLISTED*
Ogilvie Fleet has been recognised by the readers of industry publication Fleet News as one of the UK’s top contract hire and leasing companies for service. The initiative allows fleet operators to nominate the companies they believe offer the best service. Through extensive research based on a significant number of reader recommendations Fleet News highlights companies which offer the best service across nine marketplace sectors.
